UrDoc Privacy Policy

Thirty Four Co., Ltd (hereinafter referred to as “Thirty Four”) endeavors to handle and protect User’s Personal Information appropriately in accordance with "Law for Protection of Personal Information" and "UrDoc Privacy Policy" (hereinafter referred to as the “Privacy Policy”) as follows, in providing services to User through the application software “UrDoc” (hereinafter referred to as the “Application”).
Unless otherwise stipulated in this Privacy Policy, the definitions of terms in this Privacy Policy are to be governed by the terms of "UrDoc Application Terms of Use" and Law for Protection of Personal Information.

Article 1. (ACQUISITION OF USER’S PERSONAL INFORMATION)
  • Thirty Four acquires User’s Personal Information when it is ;
    • (1) provided on this Application or through this Service by User or Registered HCP.
    • (2) provided orally or in written by User or Registered HCP.
    • (3) automatically sent when User or Registered HCP uses this Application or this Service
Article 2. (PURPOSE OF UTILIZATION)
  • Thirty Four utilizes User’s Personal Information, when Thirty Four ;
    • (1) identifies User and provides this Service.
    • (2) endeavors to ensure the appropriateness of medical consultation.
    • (3) contacts User for payment of usage fee.
    • (4) performs business necessary for responding to inquiries or complaints and resolving disputes.
    • (5) improves this Service or deals with defects.
    • (6) suspends the use of this Service by the User who has breached laws and regulations or "UrDoc Application Terms of Use".
    • (7) creates and utilizes anonymous statistics concerning this Service.
    • (8) creates and utilizes anonymous data for research, analysis or marketing and provides Registered HCP or third parties with them.
    • (9) sends advertisement for the services provided by Thirty Four.
    • (10) regards it necessary for achieving the purpose related to the purposes of the preceding items.
  • In the event that Thirty Four utilizes User’s Personal Information for purpose other than the purposes of the items of the preceding paragraph, Thirty Four shall notify the User and gain consent in advance.
Article 3. (SECURITY)
  • Thirty Four shall properly supervise its employees so that User’s Personal Information is to be safely managed against the risk of loss, destruction, alteration and leakage.
  • When User’s Personal Information is provided to Registered HCP or third parties based on the consent of the User him/herself, it shall be managed on their own responsibility.
Article 4. (RESTRICTION ON UTILIZATION)
  • Thirty Four shall not utilize User’s Personal Information beyond the purposes of the items of paragraph 1, Article 2 without prior consent of the User, except as permitted by Law for Protection of Personal Information or other laws and regulations.
    However, such restriction shall not apply when the utilization is;
    • (1) based on laws and regulations.
    • (2) necessary for the protection of human life, body or property or other rights and interests, and when it is difficult to gain consent of the User him/herself.
    • (3) necessary for improving public health or promoting wholesome fostering of children, and when it is difficult to gain consent of the User him/herself.
    • (4) necessary for cooperating with the execution of affairs prescribed by laws and regulations by national and local governments, and when gaining consent from the User him/herself interferes such execution.
Article 5. (RESTRICTION ON PROVISION TO THIRD PARTIES)
  • Thirty Four shall not provide third parties with User’s Personal Information without prior consent of the User, except in the cases of items of the preceding Article. However, such restriction shall not apply when Thirty Four;
    • (1) outsources all or part of the handling of User's Personal Information to third parties to the extent necessary for achieving the purposes of the items of paragraph 1, Article 2.
    • (2) provides third parties with User’s Personal Information as a result of business succession due to merger or other reason.
    • (3) commonly utilizes User’s Personal Information with third parties based on the provisions of Law for Protection of Personal Information.
    • (4) provides the credit card company, the receiving agency company, the financial institution, etc., with the information about the User's credit card to the extent necessary for settlement of the usage fee of the User.
    • (5) regards that the provision does not violate any right or interest of User, as the cases of the preceding items.
  • Registered HCP may provide Thirty Four with the information about the contents and the result of medical consultation of User, and User accepts such provision in advance.
Article 6. (DISCLOSURE etc.)
  • User may request Thirty Four to disclose, to correct, to delete, and to suspend utilization or provision of the User’s Personal Information of his/her own.
    Thirty Four shall respond to such request without delay in accordance with the provisions of Law for Protection of Personal Information.
    However, such obligation shall not apply when such disclosure, correction, deletion and suspension will;
    • (1) violate laws and regulations.
    • (2) violate human life, body or property or other rights and interests.
    • (3) lead to a serious obstacle to the implementation of Thirty Four’s business.
Article 7. (OUTSOURCING)
  • Thirty Four may outsource all or part of the handling of User's Personal Information to third parties to the extent necessary for achieving the purposes of the items of paragraph 1, Article 2.
    In such case, Thirty Four shall select an appropriate outsourcee so that User's Personal Information is to be safely managed.
Article 8. (INQUIRY)
  • When you have any inquiry, request of disclosure, etc., opinion or complaint concerning User's Personal Information, please contact to;
    • Thirty Four Co., Ltd “UrDoc”
    • chief privacy officer Kazunari Karahashi
    • Thirty Four BLD.
    • 1-14-3 Hashimoto Midori-ku, Sagamihara-shi, Kanagawa-ken, 252-0143
    • TEL:042-779-7766
    • e-mail: info@ur-doc.com
Article 9. (AMENDMENT)
  • Thirty Four endeavors to continuously review the method of handling User's Personal Information, and may amend this Privacy Policy as necessary.
    When Thirty Four has amended this Privacy Policy, the amended Privacy Policy is to be posted on this Application.

ENACTMENT DATE: July 1 , 2018